Frequently Asked Questions
Everything you need to know about our premium stationery and supplies.
What makes Archer and Olive paper unique?
Our signature journals feature ultra-thick 160gsm paper, which is designed to handle fountain pens, gouache, and markers without ghosting or bleeding through to the other side.
How long will it take for my order to ship?
Orders are typically processed within 2-4 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international shipping times vary by location.
What is your return policy?
We want you to love your tools. If you are not satisfied, you may return unused and unopened items in their original packaging within 30 days of delivery for a full refund.
Do you offer international shipping?
Yes, we ship our products worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes incurred upon delivery.
Can I change or cancel my order after it is placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately.
Are your products vegan and eco-friendly?
We take pride in our ethics. Our journals are made with vegan materials and we strive to use sustainable packaging and FSC-certified paper whenever possible.